Orders

• Can I expedite my order?
  Unfortunately not, all orders are shipped with Standard shipping. If you're eligible for delivery, you'll be able to select your preferred time and day for delivery.
• Can you hold my shipment until a later date?
  If your order has already been fulfilled, we can't reschedule your delivery. Please reach out to us if you need us to hold your shipment. Please keep in mind that we might not be able to comply with your request.
• How do I track my order?
  You will receive an email with your tracking number once it has been fulfilled. If you have not received the email after 3 days, please check your promotions, junk, and spam folders before reaching out as the email sometimes ends up there.
• How long does fulfillment take?
  The fulfillment time in the warehouse from the order being created in the system to leave the warehouse is 1-3 business days. The time to ship after the fulfillment time is 1-5 business days.
• Can I add or remove a product from my order?
  Unfortunately not, all sales are final.
• I ordered multiple products but I only received some of them. What happens next?
  Sometimes when multiple boxes are shipped, different tracking links are generated per order and in very few cases some can be lost or misplaced. Please reach out to customer service so we can look into it and help you.